Piano Scratch Repair
PIANO SURFACE RESTORATION
Specialist removal and reduction of scratches, swirl marks and surface defects on high-gloss finishes.
We do this through progressive refinement and machine polishing, which can restore clarity and gloss while preserving the original finish wherever possible.
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From heavily marked to a refined finish.
Progressive refinement and machine polishing to reduce or remove surface marking while retaining the piano's original finish.
REAL RESULTS
LIGHT SCRATCHES
SWIRL MARKS
DEEPER SCRATCHES
Fine surface marks that can often be removed through polishing.
Circular machine or cleaning marks affecting clarity and reflection.
May require progressive levelling before polishing.
WHAT CAN WE IMPROVE ON YOUR PIANO?
HAZY FINISHES
Loss of clarity and gloss caused by wear, cleaning or previous polishing.
Types of marks we repair.
CAN EVERY SCRATCH BE REMOVED?
It depends on the depth.
A piano finish is made up of layers. If a scratch is confined to the upper surface of the finish, it can often be progressively levelled and polished to significantly reduce or remove it. Deeper scratches, particularly those that penetrate through the finish, may require localised filling and refinishing rather than polishing alone.
A useful indication is whether a scratch temporarily disappears when wet. If it does, this can suggest that the damage is within the surface coating and may respond well to polishing. However, every finish and scratch is different, so the safest repair method is assessed individually.
There is always a limit to how much material can safely be removed from an existing piano finish. Our aim is therefore to achieve the best possible improvement while preserving the surrounding original finish. Many scratches can be removed completely or made extremely difficult to detect, while deeper damage may remain slightly visible under certain lighting or viewing angles.
Frequently Asked Questions
Frequently Asked Questions
My piano was scratched or chipped during a house move. What should I do?
Transit and moving damage is the most common cause of cosmetic piano damage. If your instrument was dinged or scuffed by removal firms during a house move across Manchester, Liverpool, or Cheshire, take high-resolution photographs of the damage immediately.
Do not attempt to mask the scratch with furniture polish or markers, as these oils contaminate the area and make a professional chemical repair much harder to bond.
Most reputable removal companies carry transit insurance. At Neotone, we provide professional, fully costed repair assessments and official quotes that you can pass directly to insurance providers or removal companies to settle your transit damage claims smoothly.
Can I fix scratches and chips in a high-gloss piano finish myself?
It depends entirely on the depth of the damage. For very light surface micro-swirls or hairline haze, using a specialist, ultra-fine marine or automotive liquid polish with a clean microfiber cloth can sometimes restore the shine.
However, for deep scratches, gouges, or chipped edges on modern high-gloss polyester casings, DIY repairs are highly risky. Modern polyester is incredibly hard, thick, and brittle. Fixing a chip requires mixing clear or tinted chemical resins, curing them perfectly, and then precision-sanding the area flat using progressive grits of wet-and-dry paper up to 3000+ grit before a multi-stage machine buff.
Without the professional tools and experience to measure finish thickness, it is incredibly easy to sand straight through the surrounding finish into the substrate underneath. This turns a minor chip into an expensive, irreversible repair which will most likely need respraying. For a seamless, completely invisible repair across the North West, it is always recommended to hire a specialist high-gloss restorer like Neotone.
How do I contact you?
The best way to reach us is through WhatsApp, email or by calling us on 07356 243 457.
Alternatively, click the buttons below:
Can you repair both high-gloss polyester and satin piano finishes?
Yes, we specialise in repairing a wide range of modern factory coatings, including ultra-high-gloss mirror finishes, semi-gloss lacquers, and modern satin finishes. High-gloss polyester resin is incredibly hard and brittle, meaning it usually suffers from sharp, glassy chips or deep swirl marks. Fixing these requires precision chemical resin tinting, curing, and multi-stage machine buffing.
Satin or matte finishes, commonly found on modern walnut or mahogany casings, present a different challenge. They cannot simply be buffed, or it will create an unwanted shiny spot.
At Neotone, we use advanced blending and sheen-matching techniques. Whether you own an American Steinway satin grand, a classic British Kemble, a Kawai studio upright, or a modern Yamaha, we ensure that any chip or scratch repair matches the exact flat or semi-gloss factory texture of the surrounding woodwork perfectly.
What does your piano need?
Simply send us across a few photographs and we'll give you a rough estimate.
